We aim to process and dispatch orders as quickly as possible.

Order Processing

Orders are generally processed within [2–5 business days] after successful payment confirmation.

Handmade or customized products may require additional processing time.

Delivery

Estimated delivery time may vary depending on the customer's location, courier availability, weather conditions, holidays, and other factors beyond our control.

Once your order has been shipped, you may receive tracking information through the contact details provided during checkout.

Delivery Address

Customers are responsible for providing a correct and complete shipping address, phone number, and other required delivery information.

Zirhan may not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delayed or Damaged Orders

If your package appears damaged upon delivery, please contact our customer support team as soon as possible and provide photographs/videos of the package and product where applicable.