Return & Refund Policy – Zirhan

At Zirhan, we want you to be happy with your purchase.

Because our products may include handmade embroidery and handcrafted details, minor variations in embroidery, texture, or finishing may occur. These are natural characteristics of handmade products and are not considered defects.

Returns

A return request may be accepted if:

The product is received damaged or defective.

The wrong product or size is delivered.

The product is unused, unworn, unwashed, and has its original tags and packaging intact.

Return requests should be raised within [7 days] of delivery.

Products that have been worn, washed, altered, damaged by the customer, or returned without original tags may not be eligible for return.

Refunds

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be processed through the applicable payment method within a reasonable processing period.

Shipping charges may be non-refundable unless the return is due to an error or defect from our side.

For size-related returns, please check our size chart carefully before placing your order.